About Us

The Office of the Independent Ombudsman was established through Senate Bill 643 of the 81st Texas Legislature in 2009. The passage of this bill amended the Texas Health and Safety Code, Section 555, which created the office to provide oversight and protection for residents of state supported living centers.

The appointed independent ombudsman reports directly to the governor and state's elected leaders in the executive and legislative branches. The Office of the Independent Ombudsman and its staff are not part of Texas Health and Human Services.

To reach us by mail or fax:

Office of the Independent Ombudsman for State Supported Living Centers
Mail Code 0227
P.O. Box 149030
Austin, TX 78714-9030

Confidential fax: 512-706-7330
Email: sslc.ombudsman@hhsc.state.tx.us

If you are deaf, hard of hearing or speech impaired, use the relay service provider of your choice to contact our office. The State of Texas offers Relay Texas, which can be reached by dialing toll-free 7-1-1 or 800-RELAY TX (800-735-2989).